From the First Call to a Lifelong Patient Relationship

The Dentalpreneur: Business and marketing to services and motivation topics with Dr. Mark Costes

Dr. Mark Costes joins Joshua DeVries on The Patient Experience Blueprint to discuss how dental practices can create more intentional, human-centered systems that build trust and improve case acceptance. Mark shares lessons from his unconventional path into dentistry, the failures that shaped his approach to practice ownership, and why clinical skill alone is not enough to create a thriving, patient-centered business.